It may be caused by:

1. the poor quality of switch or hub.
2. too many switches or hubs connected between the monitor and the IP camera.

If none of these resolve the issue please write us at Online Support.

ONVIF (Open Network Video Interface Forum) is a global and open industry forum with the goal of facilitating the development and use of a global open standard for the interface of physical IP-based security products – or, in other words, to create a standard for how IP products within video surveillance and other physical security areas can communicate with each other.

Notice: Green products support ONVIF 2.4 .

If none of these resolve the issue please write us at Online Support.

Yes, Green network IP camera supports mobile phone with iOS or Android operating system, but do not supports Windows and Blackberry operating system.

If none of these resolve the issue please write us at Online Support.